This course is approved for VA education benefits, including the GI Bill®
CompTia A+ -Core Two
The CompTIA A+ Core 2 course prepares aspiring and early-career IT professionals to master the software, security, and operational workflows essential for modern technical support roles. Learners gain hands-on experience installing, configuring, and maintaining major operating systems—including Windows, macOS, Linux, Chrome OS, and mobile platforms—while troubleshooting software anomalies and performance bottlenecks. The curriculum also emphasizes essential system management skills, such as scripting basics, command-line operations, and remote access configurations required for enterprise help desk environments.
Beyond operating systems, the course focuses heavily on baseline cybersecurity practices and practical operational procedures. Students learn to identify security threats, implement access control measures, configure host-based firewalls, and execute proper malware remediation protocols. Additionally, the training instills industry-standard professional procedures, including safety compliance, environmental impact management, communication and customer service techniques, documentation, and the foundational aspects of incident response and change management.
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A+ Core Two Exam Domains
The four exam domains for CompTIA A+ Core 2 (220-1102) and their respective exam weightings are:
1.0 Operating Systems (31%) – Installing, configuring, and maintaining Windows, macOS, Linux, Chrome OS, and mobile OS, as well as using command-line tools and network configurations.
2.0 Security (25%) – Physical security, logical security controls, wireless and mobile security protocols, threat detection, and malware remediation.
3.0 Software Troubleshooting (22%) – Diagnosing and resolving OS issues, mobile device application issues, PC security issues, and malware removal best practices.
4.0 Operational Procedures (22%) – Best practices for documentation, change management, disaster recovery, basic scripting, ticketing systems, safety, and professional customer communication.
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